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Frequently asked questions

If you have a question about registering a new UK company, you'll most likely find the answer here. If you cannot find the answer you need then get in touch with us.
  1. Who can form an UK company?
    Anybody can form an UK company. You must however provide a physical location (registered office address) for the company in England, Scotland or Wales.


  2. Can I form a company with just one person?
    Yes, a private company can have just one director & one shareholder. That one person can also be the secretary of the company (if you choose to appoint one).

  3. What is a company and how is it structured?
    A company is a legal entity made of up directors, secretaries and shareholders. A director is someone responsible for the day to day running of the company. A secretary is someone who is in charge of general company housekeeping duties such as making sure returns are filed on time, notifying when addresses change etc. A shareholder is someone who owns the company through holding shares.

  4. What information do I need to supply?
    Our questionnaire will ask you a range of questions. It will ask you for the name of your new company, the names and addresses of people involved (directors, secretaries, shareholders) and the official address for the company. If you find you don't have the information at hand while you're forming the company, then you can save your progress and return to it later.

  5. Do I need to provide identification?
    As the process is all completed online, we do require some personal information for Directors and Secretaries so we can verify who you are. This information includes the last 3 digits of your phone number, first 3 digits of your town of birth and first 3 digits of your eye colour.

  6. Will I need to sign anything?
    Once the company is formed you'll need to sign the documents we have provided you with. You then must keep these documents in a safe place (they don't need to be lodged or posted anywhere).

  7. How much does it cost?
    Registering an UK company carries a fee of £59.99 (including applicable VAT). You can learn more about the pricing by clicking here.

  8. What happens if I make a mistake in the questionnaire?
    This is OK. You can constantly review the information you provide us and if there are any errors, you can correct them very easily.

  9. What methods of payment do you accept?
    We currently accept Visa, Mastercard or cheque.

  10. How long does the whole process take?
    It will take approximately 10-30 minutes to complete our questionnaire (depending on the information you supply us). It will then take around 3-8 business hours for your company to be formed. You will be informed immediately by SMS and email when your company has been formed. This can take longer if there are any problems or discripencies with the information.

  11. What do I receive when everything is complete?
    You will receive the official Certificate of Incorporation from the government via email and on our website. You will also receive other documents that are mandatory when you form a UK company: Memorandum of Association, Articles of Association, First Board Minutes, Share certificates etc.

  12. Do I need to post anything off or lodge anything by hand?
    No. Our unique system means you can form your company right from your own computer.

  13. Do you provide legal advice or advice about running my company?
    Unfortunately not. We are solely a company formation website and do not advise our customers about the advantages & disadvantages of the company structure. We do however have some general information in our resources section where you can learn more about companies.

  14. Who should use this website?
    This website can be used by anybody who wishes to form an UK company. Accountants, solicitors and formation agents will find great value in being able to quickly incorporate companies at the push of a button. The general public will also find great convenience in being able to form their companies online, anytime.

  15. What times of day can I use this website to form a company?
    You can use this website 24 hours a day, 7 days a week.

  16. What is your refund policy?
    Due to the nature of our product, we can only provide refunds in exceptional circumstances. If you wish to receive a refund, you must apply to us either by post or email stating in full the reasons for the refund. Refunds are given at our discretion.



 
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